Email Set-Up Instructions

Don’t lose important Roy Cloud emails to your junk folder. We have included instructions on how to ensure  emails coming form eblast@roycloudinfo.com do not get blocked by your email provider.

Gmail_logoGmail

 

  1. First, if you find email from us in your Gmail spam folder, select our email and click the “Not Spam” button
  2. Next, open an email that you have received from us
  3. Click on the little down-pointing-triangle-arrow next to “Reply”:
  4. Click “Add eblast@roycloudinfo.com to Contacts list”

Yahoo-LogoYahoo
To whitelist eblast@roycloudinfo.com with Yahoo!, you will need to set up a “filter” after first taking the following steps:

  1. If you find email from eblast@roycloudinfo.com is going to your Yahoo! bulk folder, open it and click “Not Spam”
  2. Be sure that the address eblast@roycloudinfo.com is not in your “Blocked Addresses” list. If eblast@roycloudinfo.com is on your “Blocked Addresses” list, select it and click “Remove Block”

Now to create the filter:

  1. Open your mail and click on “Mail Options” in the upper right hand corner
  2. Select ‘Filters’ (in the bottom left corner)
  3. On the Filters page, click “Add”
  4. Select the “From header:” rule, and add “contains” and eblast@roycloudinfo.com, which tells the system to put email with eblast@roycloudinfo.com in your inbox and not the bulk folder.
  5. Click the “Choose Folder” pull down menu and select ‘Inbox’
  6. Pick the Add Filter button

comcast_logo-1024x300-300x87Comcast

1. Click Preferences from the menu.
2. Click Restrict Incoming Email.
3. Click Yes to Enable Email Controls.
4. Click Allow email from eblast@roycloudinfo.com
5. Enter eblast@roycloudinfo.com
6. Click Add.
7. Click Update to finish.


hotmailHotmail

To whitelist our address with Hotmail you will need to add eblast@roycloudinfo.com to your Hotmail Safe List. Here’s how:

  1. First, if you find email from us in your Hotmail junk folder, open the email and click “Not Junk”
  2. Next, check to see if if the email address eblast@roycloudinfo.com is on your Blocked Senders list. If you find eblast@roycloudinfo.com on your Hotmail blocked senders list, select it and click on the “Remove” button.
  3. Next, open your mailbox and click “Options” in the upper right hand corner
  4. At the top of the page, click on the “Junk E-mail Protection” link
  5. Next, click on “Safe List”, which is down near the bottom
  6. Copy and paste eblast@roycloudinfo.com where it says “Type an address or domain”
  7. Click the “Add” button

Mac_Mail_Icon_for_Dock_by_vistaskinner991-300x300Apple Mail for OS X

 

 

  1. First, if email from eblast@roycloudinfo.com ends up in your junk folder, highlight or open it and click “Not Junk” at the top of your screen.

Then:

  1. Go to Mail > Preferences from your Mail menu
  2. Go to the Rules tab
  3. Select Add Rule
  4. Give this rule a name such as “Roy Cloud School”
  5. Create a rule that says “If any of the following conditions are met: ‘From’ ‘Contains'” and then paste in “eblast@roycloudinfo.com”
  6. From the actions, select ‘Move message’ to mailbox ‘Inbox’.
  7. Click “OK”

microsoft_outlook_2010Microsoft Outlook

  1. On the Tools menu, click Options
  2. On the Preferences tab, click Junk E-mail
  3. On the Safe Senders tab, click Add
  4. Add eblast@roycloudinfo.com where it says “Add address”
  5. Click OK

AOL AOlLogo

To add eblast@roycloudinfo.com to your AOL address book:

  1. Open an email from us and then click the ‘This Is Not Spam’ button
  2. Click the Mail menu and select Address Book
  3. Wait for the Address Book window to pop up, then click the ‘Add’ button
  4. Wait for the Address Card for New Contact window to load
  5. Paste eblast@roycloudinfo.com into the ‘Other E-Mail’ field
  6. Make our “From” address, eblast@roycloudinfo.com, the Primary E-Mail address by checking the appropriate box
  7. Click “Save”